Head of Servicing and Collections
Hertfordshire, UK
Head of Servicing, Collections and Recoveries
Bridging Finance
Hertfordshire
£70-£90,000pa
We are recruiting for a Head of Servicing, Collections & Recoveries Manager for our Hertfordshire based bridging and development lender. The successful applicant will lead a small, experienced team and be responsible for the efficient, ongoing management of performing loans and the recovery of loans in default.
This new role requires strong leadership skills, in-depth knowledge of collections and reporting practices for a property finance lender.
The ideal candidate will likely be in a senior role within the collections team of a property finance lender.
Responsibilities:
Management of support team
A portfolio of performing and non-performing secured property loans.
Working alongside colleagues to minimise litigation
Resolve contractual disputes pre-proceedings and deal with contested matters up to trial
Maintain high standards of financial management and record keeping
Undertake effective due diligence processes at all times
Prepare and submit regular reports to keep the board informed of the status and trend
Meetings with, and site visits to, overdue and/or defaulted clients as necessary
Develop existing and build new strong relationships with external partners
Develop and enhance collection and recovery policies
Working with the Financial Controller to develop systems to identify potential bad debts and assist with cash flow modelling
Proactive management to ensure timely redemption of loans
Requirements:
Must have mortgage collections experience
Short term residential and commercial recovery experience is required
Experience working with legal counsel, insolvency practitioners, receivers etc
A good understanding of legal processes and requirements regarding non-performing loans
A strong team player ethos, with the ability to collaborate with peers across teams
Experience of working in a fast-paced property finance environment with the ability to plan and prioritise workload
Understanding of property finance security issues
